Shipping & Processing

Free Tracked UK & International Shipping

Processing Time

All orders are processed within 1-3 business days. Once your order is shipped, you will receive a confirmation email with tracking details. Please note that processing times may vary during peak seasons or holidays.

Shipping Methods

We're based in the UK, and our online shop proudly serves international customers across EU, Norway, the United States, Canada, Australia, New Zealand, Japan and Singapore.

• UK Orders: Royal Mail Tracked 24 (next business day)
• International Orders: Royal Mail International Tracked (5-7 business days)

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can track your order through the provided link to stay updated on its progress.

Lost or Delayed Shipments

While we strive to ensure timely deliveries, we are not responsible for delays caused by carriers or customs. Please keep in mind that estimated delivery times, especially for international shipments, may vary due to factors involving both the UK courier and your local one. If your order is significantly delayed or lost, please contact us, and we will do our best to assist you.

Contact Us

If you have any further questions or issues about shipping, duties, or your order status, feel free to email us via info@lulu-lane.com or simply drop a message through our chat box. We’re always here and happy to help!